Testimonials
May 12, 2011
Dear Mr. Jack Chen:
My fiancée and I would like to thank you for putting together our 14 day tour to China. All the arrangements went according how you had it scheduled and we did not run into any significant problems during our tour. Below are our comments regarding the tour arrangements:
1. Airline arrangements went well and the Hainan Air flight from Seattle to Beijing on their Airbus went very well with a lot of movie choices to look at to past the time during the 11 hour flight.
2. The hotels per your arrangements were truly 4 to 5 star status. One dinner on our own time was at the Titan Times Hotel (Xian). We all (5 tour members) would recommend their Chinese dining room which very reasonable ($12.50 per person) and the meal was one of the best on our tour.
3. Our tour guides handled everything professionally and were well versed regarding China’s current and historical information. The 10 day China tour was scheduled for breakfast at 7:00am and finishing dinner around 8:00pm, making it a 13 hour busy day. We enjoyed every day of this busy schedule to see as much as we can of China.
4. There were just a couple of lunches that did not measure up to the rest of the tour. (mainly the Great Wall and one of the China airlines lunches)
5. Dinners were excellent especially for Peking Duck and the Dumpling Banquet.
6. Stage shows were spectacular at the Chinese Acrobatic Show and the Tang Dynasty Stage Show.
7. We were by ourselves in Hong Kong and had no trouble getting around to the tourist spots by bus and/or subway. The hotel (Royal Plaza Hong Kong) is located for easy access to the metro and is next door to the Grand Plaza Shopping Center which has over 15-20 different small restaurants for all your meals. Better bargain than eating at the hotel.
We do not have any hesitation in recommending Mr. Jack Chen for any type of travel to China with all the arrangements being handled very professionally.
Very truly yours,
/s/ Edwin Wong, /s/ Naomi Takagi
Itinerary: The Discovery of China in 10 Days (HCC02) plus Hong Kong for 4 days
Wednesday, May 11, 2011
Hello Jack,
We want to thank you so much for a wonderful 10 day trip to China. We could not be happier with all the arrangements, hotels, guides, and food. We can't wait to arrange another trip soon. Your attention to details and quick response to a small problem was reassuring. We had great weather and great guides, especially Grace Wang, the national guide. She was so helpful and nice.
The hotel in Xi'an has some housecleaning problems, especially mold under the plastic mat in the shower. They tried to correct the problem immediately and gave us a small fruit plate to assuage the problem.
Thank you so much and our sister-in-law from Philadelphia is very appreciative of your efforts in their trip to China. We will continue to refer people to you.
attached are a few pictures from the Great Wall.
Thank you,
Larry & Bette Luke
Itinerary: HCC02 The Discovery of China 10 Days. (Beijing - Shanghai - Xian)
Sunday, November 7, 2010
Dear Sophia,
thank you very much for all your help. It was a wonderfull and quite an educational trip. As I'm aware of, everyone in the group like it.
Now we have even more respect and admirations for China and her people.
Thank you again,
Arcady
Sunday, October 3, 2010
Good Morning Joyce,
I told Pam, Wanda and MaryAnn that I would tell you how much we enjoyed the trip. We had such a good time that we would like to go again.!
China is a beautiful country and we were able to see much of it on our trip.
The people were very friendly and helpful. We loved seeing the children.
The drivers were excellent and we were very glad that you provided us with such skillfull drivers.
The hotels were very nice-especially the last hotel in Guangzhou.
Our guides worked very hard to make the trip enjoyable for us. Their knowledge of the local areas and the historic sites was impressive.
My favorite parts of the trip were the cruise on the Li River and the Terra Cotta warriors in Xian. We were able to see the farmer who discovered the warriors. It was a thrill to meet him. He shook my hand.
I have always wanted to visit China and you and your staff helped to make my dream come true.
We did have a concern that we wanted to express to you. Our last stop at Guangzhou did not live up to our expectations. The guide met us at the airport and was very friendly. When we got in the van he informed us that we would be going to dinner and then to the hotel. We were told if we wanted to shop we could take a cab from the hotel to the shopping area. He did write the address for the hotel in both English and Chinese so we could give it to the cab driver. He provided this when we asked him for the information. After he left we decided against going to the shopping area because we were concerend we might get lost and might also have difficulty in finding a cab for our return to the hotel. Nothing was mentioned about Su Yat-Sen Memorial Hall. According to our itinerary provided by you we should have visited the memorial hall and gone shopping for souvenirs.
Once we were at the hotel the guide did stay and help us check-in. He then told us that he would not be going to the airport with us in the morning. Only the driver would be with us. The driver was very good and he picked us up at the hotel the next morning. He did his job very well. (Prior to Guangzhou, the guides went with us into the airport and helped us check in for our flights.)
Basically we flew to Guanzgzhou, had dinner, and slept at the hotel. If we had known this ahead of time we would have preferred to stay in Yangshou and shop in the local market. Ellen our guide had taken us to the Yangshou Bazaar and we enjoyed this very much. We thought we could finish our shopping in Guangzhou since we were busy during our trip and did not have much time to shop for souvenirs. We also spent the time flying from Guilin to Guangzhou and then from Guangzhou back to Beijing. This extended our flying time on the last day by several hours . Also the airfare from Guilin to Guangzhou and then to Beijing was an expense that was not needed. We could have flown from Guilin to Beijing and then back to the United States. We knew before we left about the flying time on our last day but we understood that we would be doing things in Guangzhou other than eating dinner and sleeping in the hotel. Needless to say that did not happen and we made the trip for nothing. We did not see anything of Guangzhou except on the trip from the airport to the restaurant then the hotel and back to the airport the next day.
We feel that the guide named Owen did not fulfill his job. We would also ask that we receive a credit toward a future trip since the last part of the trip was not fulfilled per the itinerary.
We wanted you to know about this since the guides work for you. While we were disappointed with the last day of our trip, the overall experience was wonderful. We look forward to the opportunity to discuss this issue with you.
Xie Xie,
Rosemary
Wed, 7/21/10
Good afternonn, Jack
We are back. It was a wonderful trip. I would like to thank you for your help.
When I ready for a trip to China again, I will contact you.
Below is the pictures Emerson took in China
Thank you very much
Linda Matson
November 5, 2009
Dear Jack Chen,
I am writing this letter on behalf of my family and myself to personally thank you for arranging out itinerary for the trip that we had just returned from China.
It was my family's first time to China, and I wanted them to experience their trip with an organized tour that would enable them to experience the many reknown sites that China is known for in the short time that they had, that is why I chose your company.
We were greeted immediately from departing from our plane in China, and it was very easy to reconigize the Holiday China China flag that you had told us to look for. Since it is a bit difficult for me to do a lot of walking, the tour guide helped me obtain a wheelchair to bring along with on each of the tour site. Every request from myself or my family was granted with sincere service. I had requested to dine at a restaurant in Xian so that my family could experience the hand made noodles that are well known in that region and our tour guide Mr. Leo Zhang made a few inquiries and was able to accommodate my request.
I have mdae several trips to China, some using your company and I would again highly recommend your services and company to any of my extended family and friends. Thank you for taking such good care of me and my family. I look forward to my next trip to China and working with you and Holiday China China again.
Sincerely,
George Woo
Sunday, August 9, 2009
Hello Jack,
I missed your call on the other day, I hope you just wanted to wish us a good trip, indeed we do, the weather finally cool off in Xian, we tour the temple and the city wall, we were taking back to the hotel to relax before dinner and a show of some sort.
So far so good, all the tour guides are nice and professional, some are better other, but so far we are impress with this one from Xian. Hotels are all nice except the one in Shanghai for us, everyone else's rooms are roomy, ours was small, but it was only for a couple of nights, so it was no big deal, we are payoff today though with an upgrade to a suite, so can't complaint.
Food are getting closer to our taste, Beijing's meals were plain, and we learned that seafood is very expensive here, I guess we were spoiled with home's choices of seafood, I guess we'll wait till we go home for them.
So much for now, just thought I let you know that everyone are ok, I'm glad to have the national tour guide, because our flight from Beijing to Shanghai was canceled and he took care of all the bookings and we arrived there about 3 hours late, but we were able to complete all places on the itinerary, no worry.
Lien Do
Wednesday, July 15, 2009
Good afternoon, Jack
Will you be in your office this Saturday, July 18? If so, we would like to come visit you and tell about the good trip we had.
Thank you
Linda Matson
Wednesday, April 15, 2009
Jack,
I just returned from the 9-day China Middle Kingdom Tour. I have not been to China for nearly 40 years so it was eye-catching to see the tremendous progress and changes since then.
The tours of Tiananmen Square, Forbidden City, Summer Place and the Great Wall were electrifying as was the tour of the 2008 Olympic games stadiums. Visits to Hangzhou and the West Lake, and Suzhou with its canals, confirmed the Chinese saying that “there is heaven above and Hangchou and Suzchou on earth”. Both of those cities are just heavenly, beautiful. And, Shanghai, the financial center, is indeed, the “modern face of China.” The city just glows at night and the boat cruise on the Huangpu River was breath taking. The trip to the Shanghai Museum, which had displays of ancient Chinese art and culture, and the trip to old Chinese commercial area were added bonuses.
Moreover, I was very impressed with the cleanliness of the cities and how well maintained the streets, boulevards, parks, gardens, and the sites we saw. You can see people cleaning the streets and storekeepers dusting their sidewalks every morning. Even though the big cities in China are way larger than those in the United States, those in China are much cleaner.
I know that all of the 12 persons in our group enjoyed the tour. Our tour leader was very accommodating, knowledgeable, and helpful. The entertainment, especially the “Legend of Kungfu” show, was very good. The food, however, was so-so – not as good as Cantonese food.
The tour, in sum, provided a good glance of how China has been able to preserve its ancient and rich heritage, while forging ahead with rapid modernization and economic growth.
Doug Chin